How ETIM ensures a better product search in wholesale

News / ETIM / Standardization  - 
For wholesalers, standardised product data is a decisive factor for efficient searches and optimisation of the digital customer experience. Product data classified according to ETIM creates a reliable and standardised database for this.

A practical example: A wholesaler operates an online shop with over 2 million items from areas such as electrical, sanitary and lighting. Customers such as tradesmen or planners expect to be able to find suitable products quickly and accurately - such as an ‘LED light with IP65, 3000 K, dimmable’.

However, if product data is available without ETIM classification, it is often supplied in an inconsistent form: different designations (‘IP65’ vs. ‘splash-proof’), incomplete information or inconsistent formats. This complicates automatic processing, makes filter functions in the wholesale online shop unreliable and thus leads to errors in product selection.

ETIM classification ensures a clear, standardised and system-neutral description of products. This standardised data can be transferred directly into the wholesale systems. This creates targeted filtering options according to features such as protection rating, light colour or dimmability in the online shop and trade customers receive suitable results more quickly.

Advantages for wholesalers:

  • Precise product search for customers - Technical requirements can be filtered directly by customers such as tradespeople, planners or purchasers - this makes selection easier and increases sales potential.
  • Relief for sales and office staff - standardised and centrally available information reduces queries and speeds up internal processes.
  • Higher data quality and customer loyalty - A standardised data structure improves the quality of the product presentation and creates trust, which strengthens customer loyalty in the long term.

 

ETIM offers a standardised basis for the structured recording of technical product data and supports wholesalers in making their digital processes more efficient and improving the findability of products in the long term.

Find out more in the YouTube video:

Do you have questions about the ETIM standard? ITEK is the official staff unit for the HVAC, building materials and digital interfaces sectors of ETIM Germany. We will be happy to answer any questions you may have about ETIM.

You can also contact us by telephone on +49 5251 / 1614-0 or by e-mail at service(at)itek.de if you have any questions about ETIM classification or the preparation of your product master data.