Service Team

Would you like to provide professional support for your suppliers or your customers when using our supplier or customer portal? Our professional service team will be happy to help you. Typical fields of operation of our team are:

Facts

Onboarding manufacturers

We handle the complete onboarding for your supplier portal.

Support and hotline

Continuous support of suppliers for technical or professional questions and establishment of a hotline for customers or suppliers.

Webinars

In order to make the handling of a portal as easy as possible for customers and/or suppliers, we conduct individual webinars.

Advantages of the service team

The best support for your customers or suppliers

Projects

We support you with the introduction of a supplier portal or continuous support, e.g. through a hotline.

Outsourcing

Outsource your complete master data management including support of suppliers and customers to the service team.

Relationship Management

We focus on professional relationship management and implement measures for customer satisfaction.

Documentation

By using CRM and agile project management tools, we record the time expenditure to the minute.

Cost saving

By outsourcing the supplier support you save money and time.

News

Learn more about ITEK or contact us directly!

Änderungen beim Energielabel ab 26. September

Academy / News / Open Datacheck / Standardisierung - 18.Sep.2019

Beim Energielabel für neue Heizungen entfallen am 26. September 2019 bei reinen Raumheizungsgeräten und verschiedenen Kombiheizgeräten die schlechtesten Klassen E, F und G, während die Klasse A+++ hinzukommt. Die Skala auf dem Energielabel reicht dann von A+++ bis D.

Die Anforderungen sind auf heizungslabel.de bereits umgesetzt und stehen mit Gültigkeit der Norm auch den Anwendern des Öko-Infosystems (www.itek.de/software/oeko-infosystem) zur Verfügung.

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