Service Team

Would you like to provide professional support for your suppliers or your customers when using our supplier or customer portal? Our professional service team will be happy to help you. Typical fields of operation of our team are:

Facts

Onboarding manufacturers

We handle the complete onboarding for your supplier portal.

Support and hotline

Continuous support of suppliers for technical or professional questions and establishment of a hotline for customers or suppliers.

Webinars

In order to make the handling of a portal as easy as possible for customers and/or suppliers, we conduct individual webinars.

Advantages of the service team

The best support for your customers or suppliers

Projects


We support you with the introduction of a supplier portal or continuous support, e.g. through a hotline.

Outsourcing


Outsource your complete master data management including support of suppliers and customers to the service team.

Relationship Management


We focus on professional relationship management and implement measures for customer satisfaction.

Documentation


By using CRM and agile project management tools, we record the time expenditure to the minute.

Cost saving


By outsourcing the supplier support you save money and time.

Contact us for further information!

Would you like to learn more about our service team? Simply contact us!

News

Learn more about ITEK or contact us directly!

Individuelle Webinare zur Optimierung der Datenqualität

Academy / News / Open Datacheck  - 
Sie als Hersteller hochwertiger Produkte möchten perfekte Daten an den SHK-Großhandel liefern? Das Open Datacheck Serviceteam hilft Ihnen ab sofort mit individuellen Webinaren.

Dabei zeigen wir Ihnen nicht nur, wie Sie kurzfristig den perfekten Score von 100 nach der aktuellen Datenqualitätsrichtlinie (DQR 5.0) bekommen, sondern beispielsweise auch, wie Sie effizient zu einer ETIM-Klassifizierung kommen und welche zukünftigen Anforderungen an die Datenqualität wichtig sind.

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